What was the reason for the cleaning?
- Odors: What type of deodorizers were used?
Spots and Stains
- Had the carpet been cleaned before?
- Was any pre-testing done?
- What comments were made by the technician regarding the removal of spots and stains?
- Was the carpet vacuumed before cleaning?
- Was the cleaning equipment in good working order?
- What was the drying time?
- Was there proper ventilation?
- Were seams more visible after cleaning?
- Did spots and stains return?
How soon after cleaning did they return
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