Installation Errors Worksheets

REASON FOR COMMISSION

1. The carpet’s primary and secondary backings has reportedly separated.
2. The carpet has reportedly bulked.
3. The claimant says that the carpet’s tufts look dull.
4. The claimant says that the carpet’s tufts have lost twist.
5. The carpet has reportedly rippled.

THE REPORT

BACKGROUND INFORMATION MADE TO THE INSPECTOR

What was the reason for purchasing the carpet?

Was there a detail drawing and agreement of where seams would be located?

How long after the installation was the problems noticed?

Does the claimant remember seeing a power-stretcher

Has the carpet been exposed to water or fire damages since installed?

Had there been any unusual smells?

Has there been remolding since the carpet was installed?

· New wood flooring?

· New paneling on walls or ceilings?

Does the invoice contain information about the manufacturer, style, and cushion installed?

DESCRIPTION OF PROBLEM AREA BY THIS INSPECTOR

Does the carpet have a ‘shaved’ look near the edges of the wall? Gully width!

Are there any bumps that are felt under the carpet?

Is there double rolls of tackless strip or metal over transitions areas from hard surfaces?

Are there little stretch marks in the secondary backing from power-stretching?

Are there pulled-loops located near the edges of the wall? Knee-kicker tears!

Are there ‘craw marks’ from the power-stretcher or knee-kicker near the edges of the wall?

· Do they recover from brushing?

· If not, do these marks appear lower than the surrounding pile?

On looped carpet is there evidence that the yarn has been punched through to the backside of the carpet? Improper settings on knee-kicker!

Is the carpet side-match from quarter turning?

Is the carpet bulking near heavy furniture?

Do tufts easily pop out near the cut edges? Did not trim the salvage edge!

Is there duct-tape over the cushion seams?

Do the cushion seams and carpet seams run the same directions?

Are there seams running parallel to natural light sources such as sliding glass doors?

Is there evidence of improper heat settings on seaming irons?

· Burn marks in the cushion.

· Depress seams.

Are there long seam without six inch seaming tape?

Is there architectural tackless strip on sections over 33 feet?

ON-LOCATION FIELD TESTING

A carpet awl was used to probe the carpet in question. These probes were done randomly throughout the in the carpet in question. This test was done to determined how strong the back is laminated and to compared the unused areas with the trafficked areas. There result of this test were

A sample of the claimant’s cushion was weighed by the inspector to determine the cushion density. This test consisted of weighing a one foot square of the cushion. The cushion height was divided into one foot and then multiplied by the weight. This test was performed on an electronic scale from Acculab, model number: V-333. This device is accurate to .1 grams. The results of this test showed a 3.45 pounds per cubic foot density.

A Pile Direction Test was done using a piece of paper and a pencil. The pile direction of the carpet was confirmed as running the same direction on both sides of the seam.

A carpet stretch test was performed. The test involved a professional opinion by the inspector to determine whether a power stretcher was used on the installation. The industry standard is drum tight. After pulling the carpet up by the face yarns and letting it pop-back into place, it was determined that the