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Side Match from Shading

This report was done for the carpet mill. The problem was similar to Pooling.

THE CLAIM STATISTICS

PROBLEM REPORTED: Side Match

PERSONS PRESENT: Inspector & Claimant

THE CARPET

FIBER/ ID METHOD: Olefin-Chemical & Burn

FIBER HUE: Blue W/ Black Dots

CONSTRUCTION: Tufted Cut Pile

YARN STYLE: Velvet Plush

SQUARE YARDAGE: 100

BACK SYSTEM: Conventional Tufted

PRIMARY BACKING: Polypropylene

SECONDARY BACKING: Polypropylene

THE INSTALLATION

LOCATION TYPE: Commercial

TYPE OF BUSINESS: Business Services Shop

METHOD: Direct Glue Down

SUBFLOOR: Concrete

AREA INSTALLED: One Open Room

USE & MAINTENANCE INFORMATION AT THE TIME OF INSPECTION

LITERATURE RECEIVED WITH PURCHASE: Not Determined

NUMBER OF EMPLOYEES 3

TEMPERATURE: 74.7°F - 23.7° C RH 43%

VACUUM/FREQUENCY: Upright Nightly

ENTRY-MATS? See Report

SOIL: None Noticed

HEATING TYPE: Central Force Air Gas

COOLING TYPE: Central - Electric

CLEANING: Never Been Cleaned

REASON FOR COMMISSION

The carpet’s hue reportedly does not match at the seam.

THE REPORT

Site Conditions and Geographical Information

The carpet in question was installed in public business service shop in the lobby of a Hotel in downtown area of Los Angeles. The store was open for business at the time of the inspection.

BACKGROUND INFORMATION MADE TO THE INSPECTOR

The carpet was installed as part of a refurbishing plan due to the age of the old carpet. Reportedly the dealer cut the carpet at this office. Immediately after the installation, the different panels appeared to have different hues. Allegedly the dealer reports that the three panels that were installed all go the same directions.

DESCRIPTION OF PROBLEM AREA BY THIS INSPECTOR

Immediately upon entering the store, the inspector noted three panels of carpet running from the back to the front of the store.

· Standing in the doorway the panels to the right and left both appeared darker than the center.

· Moving to the left wall, the panels of carpet appeared to get darker from one panel to the next.

· Moving to the back of the store the hue difference lessened.

· Moving to the right wall, the center panel appeared darkest at one point and at an angle they got darker from one panel to the next.

ON-LOCATION FIELD TESTING

A Pile Direction Test was done using a piece of paper and a pencil.

· The pile direction of the carpet in non trafficked areas was confirmed as running the same directions.

· When measured where the seams met,

· the pile direction in the center panel ran towards the door

· the pile direction in the panel to the right ran to the left

· the left panel ran towards the door.

Brushing the pile toward the same direction though made a uniform hue.

THE ISSUE OF THIS REPORT

The question that I have been asked to address is: what has caused the carpet to have a side match?

GUIDELINES FOR EVALUATING THE ISSUE

Sidematch Problems Can Occur When:

1. there is a difference hue

2. there is a difference in texture

3. there is a difference in pile direction

4. there is a difference in lighting condition

5. there is a difference in shade

INDUSTRY STANDARDS & DEFINITIONS

According to the FLOOR COVERING DICTIONARY it says this about shading.

SHADING - An optical effect cased by light reflection on the carpet pile giving the appearance of alternate lighter or darker areas. Examination will show that the tuft are actually of a uniform color and are restored to a one-color effect when the pile is smoothed in one direction. This characteristic is most notable in cut loop constructions, particularly pile carpets. Also, in cut-pile fabrics, an apparent change in color when the pile is bent, caused by differences in the way light is reflected off the bent fibers. This phenomenon is a characteristic of pile fabrics, not a defect.

According to the CARPET AND RUG Institute’s CLAIMS MANUAL, it says this about shading.

8. Pile crushing, pile shading, and soiling are not manufacturing defects and will not be considered as a basis for claims. Claims for fuzzing and pilling will be subjected to examination and testing by the manufacturer. Claims for missing tufts will not be considered except on a basis of repair. No claims will be honored for carpet installed on stairs, in elevators and in bathrooms. The mill reserves the right to correct any repairable manufacturing defect. (See Glossary for definition of terms).

THE INSPECTOR'S ANALYSIS

When a side match disappears after brushing the carpet in the same direction and testing shows that the carpet was laid properly, then shading is the only explanation. Thus this carpet fits the definition given for shading and the CRI Claims Manual is clear that claim of this type will not be considered.

CONCLUSION

Based upon background information, observations, and field-testing done at the time of the inspection, it is the inspector’s professional opinion that side match is due to shading.  Based upon the CRI CLAIM MANUAL, this is not considered a mill defect.